Frequently Asked Questions
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Beach towels are provided with maid service and can be exchanged for fresh towels with the laundry attendant. Towels are complimentary to our guests.
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BBQ grills are available at the beachside gazebo and throughout the property. They are free of charge to our guests.
Don’t forget to buy charcoal! -
Check-In Time – 3:00 PM
Check-Out Time – 11:00 AMOffice Hours – Monday-Friday – 8:00 AM to 4:00 PM
Saturday – 9:00 am to 12:00 noon
Sunday – Closed -
The front office can provide cribs and high chairs upon request. This is best done when making your reservation.
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Rental guests pay a 6% gratuity tax on the total rental rate to cover tips and gratuities for the staff.
If you are particularly pleased with a service or housekeeper and would like to reward them, it is
acceptable to do so upon departure either personally or through the front office. -
Please note that most stores are closed on Sundays, Christmas and Easter, so plan ahead for shopping.
Most stores are open from 9 AM to 5 PM on the other Public Holidays.
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The unit has a washer/dryer. There are also 24-hour laundry facilities available on the property should you need to a bulky load. Tokens for the laundry machines may be purchased in the office during office hours.
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Maid service is provided 3 times weekly; Monday, Wednesday and Friday. Fresh beach towels are
available daily from the laundry attendant or office staff. -
No use of tobacco products, including cigarettes, smokeless tobacco, and electronic cigarettes is
permitted within the facilities or on the property of Silver Sands at any time.
“Property” means the organization’s facilities “curb to curb” including offices, grounds, sidewalks,
parking lot, gazebo, thatched huts, inside the rental pool apartments or on the patio. -
To enter the Cayman Islands, Passports are required of U.S., British, Commonwealth, and all other foreign Nationals.
Canadian citizens are not required to carry passports. All they need is proof of citizenship – voter’s
registration, birth certificate, citizenship card – and a return ticket. -
Rental guests are not allowed to bring pets onto the property.
Please note that we are also unable to accommodate service animals. -
Our property has 2 turf-surfaced tennis courts located at the roadside behind Building H. We ask that
you use the sign-up sheets located outside the office. It allows for one hour of play per unit unless no one else has signed up. Please check with the office for details. -
Please see our Worry-free cancellation policy in respect to hurricanes, in our Policies section.